What led you to work in the energy storage industry?
After graduating from high school with orientation in Social & Behavior Sciences, I started as a production worker at Nilar. Since I started, my role has developed within the company and I am now working as a Service Technician. I have really found my niche and my interest for the energy storage industry has just grown more and more each year.
What’s most fun about your job?
On a regular day at work, my tasks can range from handling support errands, visiting our customers sites for maintenance work, to installing and servicing our systems. I have been given the opportunity to travel across Sweden and internationally, though international visits are currently halted due to travel restrictions. What I think is most fun about my job is that no day is like the other. I really enjoy seeing how happy and grateful people that I visit become after getting serviced. I also like seeing the graphs showing how our batteries have been able to really lower their electricity costs amongst the other benefits the Nilar batteries grant our customers.
What is the most common misconception about your role?
When describing my job and the company I work for, I often have to correct people on the size of our battery energy storage solutions. A common misconception is that our batteries are similar to those you find in a TV remote or smoke detector. My opinion is that there is a lack of knowledge regarding what energy storage is and the different variations of batteries on the market.
Lessons you learned in your career?
Early in my career, I learned the importance of always providing impeccable service to the client. As a service technician, I meet a lot of different customers and I always endeavor to give great service. Most importantly, since I work with cables and high voltage batteries, the safety of our staff and customers is my number one priority.
Who inspires you?
Most definitely our customers. My mission is to always leave a customer safe, happy, and with peace of mind. Receiving commendations from our customers inspire me to continue giving the highest level of service every day.
Your best memory from the summer of 2020?
I visited Gotland for the first time. My best memory from there is the Crêpes I had at Fårö.
What is the coolest thing you’ve seen when working at Nilar?
One of our customers has a large system installed, containing many Nilar batteries. It has been interesting to follow their journey to become self-sufficient in electricity consumption. It’s cool to be a part of the project.
A secret talent?
I know the whole McDonald’s menu by heart. Their easily accessible “on-the-road” meals usually come in handy when travelling between customers.
Best tip to “get back in the game” after vacation and prepare for the autumn?
Exercise, preferably outdoors! Make sure that you go to bed on time. Enjoy the last weeks of light before the darkness is here to stay for the winter.
What’s the best thing about working at Nilar?
When I started working at Nilar, the production team was a lot smaller than what it is today. Now, we have installed custom-built automated production lines, increasing the production capacity. It honestly has been amazing to see and to be part of how Nilar continues to grow both in Scandinavia and across the international markets.